How do I book a ride on Abaqwa?

Open the Abaqwa customer app, tap “Ride”, choose your pickup and drop-off points, then confirm. Abaqwa matches you with the nearest driver.

You can pay with mobile money (MTN MoMo, Orange Money), a Visa / Mastercard card via QuataPay, or your in-app Abaqwa Wallet.

Where can I use Abaqwa?

Most Abaqwa services can be used anywhere in Cameroon. Parcel delivery and errands are available in Bamenda at launch.

How do I become a driver or hotel partner?

Download Abaqwa Driver or Abaqwa Merchant, sign up with your phone number, and complete the KYC checklist. Our team reviews every application before you go live.

How do I book a ride?

Open the Abaqwa customer app, tap “Ride”, choose your pickup and drop-off points, then confirm. The app will match you with the nearest driver and show you their ETA, photo, and vehicle plate.

You can pay with mobile money (MTN MoMo, Orange Money), a Visa / Mastercard card via QuataPay, or your in-app Abaqwa Wallet. Choose at checkout. Cash is supported for some cab and parcel routes — the option will be visible if it’s available for your trip.

Where can I use Abaqwa?

Most Abaqwa services can be used anywhere in Cameroon. Parcel delivery and errands are available in Bamenda at launch. Open the app to see what is available at your location.

What if my driver cancels?

You won’t be charged. The app will automatically search for another driver. If you’ve been waiting too long, tap “Cancel” at no cost and try again or pick another service.

How do I become a driver or hotel partner?

Download the Abaqwa Driver or Abaqwa Merchant app, sign up with your phone number, and complete the KYC checklist. Our onboarding team reviews every submission before you go live.

How do I delete my account?

Visit /delete-account or open Settings > Delete account in the app. We strip your personal information immediately and retain only the anonymised transaction history we’re required to keep for tax compliance.

Help & Support

Most questions are answered below. If you need a human, email support@abaqwa.com, call +237 655 653 585, or message us inside the app.

Frequently asked

How do I book a ride?: Open the Abaqwa customer app, tap “Ride”, choose your pickup and drop-off points, then confirm. The app will match you with the nearest driver and show you their ETA, photo, and vehicle plate.
How do I pay?: You can pay with mobile money (MTN MoMo, Orange Money), a Visa / Mastercard card via QuataPay, or your in-app Abaqwa Wallet. Choose at checkout. Cash is supported for some cab and parcel routes — the option will be visible if it’s available for your trip.
Where can I use Abaqwa?: Most Abaqwa services can be used anywhere in Cameroon. Parcel delivery and errands are available in Bamenda at launch. Open the app to see what is available at your location.
What if my driver cancels?: You won’t be charged. The app will automatically search for another driver. If you’ve been waiting too long, tap “Cancel” at no cost and try again or pick another service.
How do I become a driver or hotel partner?: Download the Abaqwa Driver or Abaqwa Merchant app, sign up with your phone number, and complete the KYC checklist. Our onboarding team reviews every submission before you go live.
How do I delete my account?: Visit /delete-account or open Settings > Delete account in the app. We strip your personal information immediately and retain only the anonymised transaction history we’re required to keep for tax compliance.

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Help & Support

Most questions are answered below. If you need a human, email support@abaqwa.com, call +237 655 653 585, or message us inside the app.

Frequently asked

How do I book a ride?: Open the Abaqwa customer app, tap “Ride”, choose your pickup and drop-off points, then confirm. The app will match you with the nearest driver and show you their ETA, photo, and vehicle plate.
How do I pay?: You can pay with mobile money (MTN MoMo, Orange Money), a Visa / Mastercard card via QuataPay, or your in-app Abaqwa Wallet. Choose at checkout. Cash is supported for some cab and parcel routes — the option will be visible if it’s available for your trip.
Where can I use Abaqwa?: Most Abaqwa services can be used anywhere in Cameroon. Parcel delivery and errands are available in Bamenda at launch. Open the app to see what is available at your location.
What if my driver cancels?: You won’t be charged. The app will automatically search for another driver. If you’ve been waiting too long, tap “Cancel” at no cost and try again or pick another service.
How do I become a driver or hotel partner?: Download the Abaqwa Driver or Abaqwa Merchant app, sign up with your phone number, and complete the KYC checklist. Our onboarding team reviews every submission before you go live.
How do I delete my account?: Visit /delete-account or open Settings > Delete account in the app. We strip your personal information immediately and retain only the anonymised transaction history we’re required to keep for tax compliance.