How do I book a ride on Abaqwa?

Open the Abaqwa customer app, tap “Ride”, choose your pickup and drop-off points, then confirm. Abaqwa matches you with the nearest driver.

You can pay with mobile money (MTN MoMo, Orange Money), a Visa / Mastercard card via QuataPay, or your in-app Abaqwa Wallet.

Which cities does Abaqwa serve?

Abaqwa rolls out city by city across Cameroon. Open the app for the live coverage map.

How do I become a driver or hotel partner?

Download Abaqwa Driver or Abaqwa Merchant, sign up with your phone number, and complete the KYC checklist. Onboarding usually takes under 48 hours.

How do I book a ride?

Open the Abaqwa customer app, tap “Ride”, choose your pickup and drop-off points, then confirm. The app will match you with the nearest driver and show you their ETA, photo, and vehicle plate.

You can pay with mobile money (MTN MoMo, Orange Money), a Visa / Mastercard card via QuataPay, or your in-app Abaqwa Wallet. Choose at checkout. Cash is supported for some cab and parcel routes — the option will be visible if it’s available for your trip.

Which cities do you serve?

Abaqwa is rolling out city by city across Cameroon. Open the app to see the live coverage map; if your city isn’t live yet you can leave your phone number and we’ll let you know when it goes online.

What if my driver cancels?

You won’t be charged. The app will automatically search for another driver. If you’ve been waiting too long, tap “Cancel” at no cost and try again or pick another service.

How do I become a driver or hotel partner?

Download the Abaqwa Driver or Abaqwa Merchant app, sign up with your phone number, and complete the KYC checklist. Our onboarding team reviews submissions within 48 hours.

How do I delete my account?

Visit /delete-account or open Settings > Delete account in the app. We strip your personal information immediately and retain only the anonymised transaction history we’re required to keep for tax compliance.

Help & Support

Most questions are answered below. If you need a human, email support@abaqwa.com or message us inside the app — we reply within 24 hours.

Frequently asked

How do I book a ride?: Open the Abaqwa customer app, tap “Ride”, choose your pickup and drop-off points, then confirm. The app will match you with the nearest driver and show you their ETA, photo, and vehicle plate.
How do I pay?: You can pay with mobile money (MTN MoMo, Orange Money), a Visa / Mastercard card via QuataPay, or your in-app Abaqwa Wallet. Choose at checkout. Cash is supported for some cab and parcel routes — the option will be visible if it’s available for your trip.
Which cities do you serve?: Abaqwa is rolling out city by city across Cameroon. Open the app to see the live coverage map; if your city isn’t live yet you can leave your phone number and we’ll let you know when it goes online.
What if my driver cancels?: You won’t be charged. The app will automatically search for another driver. If you’ve been waiting too long, tap “Cancel” at no cost and try again or pick another service.
How do I become a driver or hotel partner?: Download the Abaqwa Driver or Abaqwa Merchant app, sign up with your phone number, and complete the KYC checklist. Our onboarding team reviews submissions within 48 hours.
How do I delete my account?: Visit /delete-account or open Settings > Delete account in the app. We strip your personal information immediately and retain only the anonymised transaction history we’re required to keep for tax compliance.

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Help & Support

Most questions are answered below. If you need a human, email support@abaqwa.com or message us inside the app — we reply within 24 hours.

Frequently asked

How do I book a ride?: Open the Abaqwa customer app, tap “Ride”, choose your pickup and drop-off points, then confirm. The app will match you with the nearest driver and show you their ETA, photo, and vehicle plate.
How do I pay?: You can pay with mobile money (MTN MoMo, Orange Money), a Visa / Mastercard card via QuataPay, or your in-app Abaqwa Wallet. Choose at checkout. Cash is supported for some cab and parcel routes — the option will be visible if it’s available for your trip.
Which cities do you serve?: Abaqwa is rolling out city by city across Cameroon. Open the app to see the live coverage map; if your city isn’t live yet you can leave your phone number and we’ll let you know when it goes online.
What if my driver cancels?: You won’t be charged. The app will automatically search for another driver. If you’ve been waiting too long, tap “Cancel” at no cost and try again or pick another service.
How do I become a driver or hotel partner?: Download the Abaqwa Driver or Abaqwa Merchant app, sign up with your phone number, and complete the KYC checklist. Our onboarding team reviews submissions within 48 hours.
How do I delete my account?: Visit /delete-account or open Settings > Delete account in the app. We strip your personal information immediately and retain only the anonymised transaction history we’re required to keep for tax compliance.